Logout Session
Logs the instance out of WhatsApp. This removes the paired device link but keeps the instance alive in a 'SCAN_QR_CODE' state.
Authentication Required
Login to swap the placeholders with your real Instance ID and Access Token.
Log InNo query parameters required
This endpoint doesn't expect data in the URL.
Best practices
Use this endpoint to allow users to switch accounts easily.
Always confirm with the user before logging out, as they will need physical access to the phone to reconnect.
Starting Fresh: The Deep Dive into /v2/session/logout
The /v2/session/logout endpoint is a critical component of session lifecycle management. It is not merely a "disconnect" button; it is a specialized command that communicates directly with WhatsApp's official servers to signal a clean Unpairing (Unlinking) of the device. Mastering this endpoint is the key to building secure, multi-account, and user-friendly automation platforms.
🏗️ The Technical Orchestration of a Logout
When you trigger a logout, Wawp executes a series of coordinated steps across our infrastructure:
- Unlink Signal: The engine sends a specific "Unpair" message to the WhatsApp WebSocket. This ensures that the device is instantly removed from the "Linked Devices" list on the user's mobile phone.
- State Purge: The isolated container wipes the current encryption keys and session tokens from its active memory, ensuring no unauthorized access can persist.
- Transition to Scan: The instance is not deleted. Instead, it transitions immediately from WORKING to SCAN_QR_CODE, effectively returning the session to "Square One" and making it ready for a fresh link.
- Configuration Retention: Importantly, all your instance-level settings (like Webhook URLs or Proxy configurations) remain intact. Only the WhatsApp identity is removed.
🛡️ Strategic Best Practices
1. The "Account Switching" Pattern
Logout is the correct way to handle situations where a user wants to change the WhatsApp number associated with an instance.
- The Workflow: Do not delete the instance and create a new one. Simply call
logout. This preserves theinstance_idand the API endpoint structure in your own backend while allowing the user to scan a different phone.
2. Security and Data Privacy
In any SaaS platform, security is paramount.
- The Best Practice: Encourage your users to use the "Log Out" button whenever they are performing a security audit or decommissioning a specific employee's dashboard access. This provides them with peace of mind that the link has been truly severed at the protocol level.
3. Graceful Handling of Sudden Disconnects
Users can manually log out of your session directly from their mobile app's "Linked Devices" settings.
- The Strategy: Your application should listen for the
DISCONNECTEDorLOGOUTevent via our status webhooks. When this occurs, you should update your UI to show a "Disconnected" state and prompt the user to re-scan the QR code.
💡 Industry-Standard Use Cases
A. Team Rotation Dashboards
If you manage a business where different agents use the same WhatsApp number at different times of the day, you can use logout to ensure that a previous agent's session is completely terminated before the next agent takes over.
B. Self-Service Troubleshooting
Add a "Reset Connection" button in your user settings. Often, if a user experiences message delivery delays or sync issues, a clean logout and re-link will reset the internal WhatsApp state and solve the problem without requiring manual support intervention.
⚠️ Common Pitfalls and Troubleshooting
Sync Latency
Occasionally, the WhatsApp mobile app might continue to show the "Linked Device" as active for a few seconds after the API call. This is due to internal WhatsApp sync latency. Rest assured, the API has severed the link, and the phone's UI will eventually catch up.
Calling Logout on a Stopped Session
You cannot execute a clean protocol logout if the engine is STOPPED.
- Fix: The engine must be in a STARTING or WORKING state to communicate the logout signal to WhatsApp. If the session is stopped, you must call
/v2/session/startfirst, or simply perform a/v2/session/deleteif you wish to wipe everything.
Summary of Capabilities:
- Sever the secure link with the WhatsApp mobile app.
- Transition the instance to a state ready for a fresh QR scan.
- Ensure data privacy by purging encryption keys from memory.
- Provide a clean "Start Over" mechanism without losing instance configurations.
Request Parameters
Configure the parameters required to interact with this endpoint. All query and body arguments are listed below with their details.
Request Body
Sent as a JSON objectstring | The ID of the instance to logout Example: | ||
string | Your API Access Token Example: |
Request Samples
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Expected Responses
Explore all possible responses and outcomes from the server. We have documented each status code with data examples to make success and error handling easier.
Example
{
"name": "wawp-84729105",
"status": "SCAN_QR_CODE",
"instance_id": "3EB0BCB2E3D4"
}Command Palette
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