Poll Vote Failed

Triggered if a vote on a poll fails to process correctly.

Best practices

  • Log the reason code for debugging purposes.

  • Check if the poll message ID still exists.

Poll Voting Errors

Occurs when a user attempts to vote but the WhatsApp engine or server cannot register it.

Common Reasons

  • Stale Message: The poll has been deleted or expired.
  • Network Timeout: Connection issues preventing synchronization.

Expected Responses

Explore all possible responses and outcomes from the server. We have documented each status code with data examples to make success and error handling easier.

Webhook Payload Example
application/json
string *
number *
string *
object *
string *
string *
object *
object *

Example

{
"id": "evt_01...",
"timestamp": 1634567890123,
"session": "default",
"metadata": {
  "user.id": "123",
  "user.email": "email@example.com"
  },
"engine": "WEBJS",
"event": "poll.vote.failed",
"payload": {
  "pollId": "true_11111111111@c.us_...",
  "voter": "11111111111@c.us",
  "reason": "MSG_NOT_FOUND"
  },
"me": {
  "id": "11111111111@c.us",
  "lid": "123@lid",
  "pushName": "Instance"
  }
}

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